Inver Grove Honda
Dealership Sales Review
The first thing I asked for when I walked in was Manual Trans Hybrid. My Sales man told me immediately told me no such thing existed, and I believed him. He then proceeded to sell me a CR-Z which I loved. I later found out that my particular car is the ONLY vehicle that has a Manual Trans Hybrid combo available. It was more important for the sales man to sell me the car he wanted to sell me than to sell me the car I wanted. Because of this experience I will never shop Honda again. It's been almost a year since I bought my car and I'm still pissed every time I get in my car. It Is INFURIATING, as this is the car I will be driving for the next 10 years of my LIFE! ITS NOT EASY TO RETURN A CAR YOU ALREADY PUT MILES ON! I will continue to post negative reviews everywhere because my dealer didn't even bother to contact me after I submitted my survey regarding my experience. In the mean time Buerkle Honda has been servicing my vehicle and they have been great! P.S. there was damage to my floor liner underneath my floor mat and my claim for repair was denied...because the damage appeared to come from someone scraping their shoes. I agree with their diagnosis of how the damage came to be but why in the world would that be relevant when I purchased a Brand New Car... it shouldn't come with any damage period. Inver Grove Honda if your reading this you know exactly who I am. I am considering swapping my current new transmission for a manual transmission and if you would like to split the cost I would be happy to leave positive reviews for you.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes