McCarthy Auto World
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Dealership Service Review
service Rating
Price goes up when you try to use warranty
Written by 12/23/2016
onDidn't like that, what is this an HMO or an auto shop?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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dealerreply on 12/26/2016
Dealer Response
We're very sorry to hear you feel this way and we would like to speak with you further to learn more. Please call me directly or provide us with a phone number or email address so we can discuss your concerns personally. We take customer service very seriously and customer satisfaction is our utmost priority. We look forward to speaking with you and regaining your trust in our business.
Sincerely,
Marc Weis | General Manager | 763.323.3333
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