Walser Buick GMC of Bloomington

Things went fine prior to purchase. However after purchase I started having issues with the navigation system. I’d get routed to dead ends or routed to older roads. When I reached out to the salesman he confirmed I had the latest version for the 2018 model. After my own research I discovered that the car’s software was the 2017 version released in 2016. When asked about getting this remedied I was told that it’s the customer’s responsibility to update the software. Even though I was originally told I had the latest version! The salesman said the dealer nor the manufacturer but rather a third-party installs the software. I was directed to a GM link (not 3rd party) where I can pay $150 for something that should’ve been there before I purchased the vehicle. If you choose to buy a car here make sure to get a discount so you can purchase and install the navigation software yourself. A 2018 car purchased in March 2018 should not be running software that was released in August 2016 when a newer version was released 8 months prior. I really want to like this dealership, but the salesman’s response to this concern was inconsistent and quite off putting in the end.