Motorwerks BMW
Dealership Sales Review
Went and looked at a car, decided we wanted it. was told, don't worry it's got a 1000 mile 30 day warranty. We'll fix it! So we bought it. Before we signed the papers the salesman was our best friend. we never got voice mail when we called. It fell apart when we went in to sign the papers.. They have a extremely cocky finance guy, and he'll gladly tell you how good he is, you don't even have to ask him. We actually walked out on him. The GM had to call us and beg us to come back. We did... We signed and went home. 21 days later, no phone call, no plates, no nothing. We drive down to get out plates and have some issues (we thought where covered) taken care of. One issue was a obviously worn out part that would not have passed any inspection (including the 2 they said the car had before we bought it) and one issue they claim does not exist. Our sales man (and most of the management) runs the other way when we walk in the door now. We've owned the car 30 days now, the 21day temp tag is 9 days expired and they still have NO clue when we might see plates for the car. I can't even use the car for work because they require the car have current registration (go figure)
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes