Motorwerks BMW
Dealership Sales Review
I Bought a used Chevy Tahoe from them (motorwerks) a month or so ago. I bought this vehicle for a secondary vehicle as I have a work vehicle and needed something to haul the kids to their sports in. So in short I barley drove the vehicle, approximately 1-2 weeks after purchasing the vehicle I noticed a noise coming from the engine compartment. I took it in and I was told the motor is shot and has been for a lengthy amount of time. I spoke to Matt Mickelson at motorwerks on several occasions and he stated that they would be willing to see what they could do. Great right? Not so much.....Turns out their idea of making things right was to charge me 2,000$ to fix my motor or replace my motor with a used motor for the same cost. I am frustrated beyond belief and disappointment at their business practices. THE MAIN REASON THAT I PURCHASED THE VEHICLE FROM THE DEALERSHIP WAS FOR PEICE OF MIND THAT THEY WOUDLNT DO SOMETHING LIKE THIS AND IF SOMETHING LIKE THIS HAPPEND THEY WOULD DO THE RIGHT THING! Well shame on me because that couldn't have been farther from the truth. I want everyone to know how they treat people and customers. Please do not buy ANY used vehicles from these people or if you do be prapared for the consequences. Thanks for screwing and taking advantage of me!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable