Serra Chevrolet

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Serra Chevrolet
28111 Telegraph Rd, Southfield, MI 48034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(77)
Recommend:
Yes (2) No (0)
Service Rating
(64)
Recommend:
Yes (1) No (1)
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Dealership Service Review

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Catalytic Converter Work
Written by billywall on 09/18/2024

Was pleased with the work done. However, the cost $3,300 for a new catalytic converter for a 2012 Camaro was excessive.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Serra Chevrolet Southfield on 09/20/2024
Dealer Response
Thank you for your feedback. We appreciate your satisfaction with the work done on your 2012 Camaro, and we understand your concerns regarding the cost of the catalytic converter. At Serra Chevrolet Southfield, we strive to provide quality service while maintaining transparency in pricing. If you would like to discuss this further, please don't hesitate to reach out to us directly. Your input is valuable, and we're here to assist you. Sincerely, The Serra Chevrolet Southfield Team
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