Seelye of Paw Paw
Dealership Sales Review
I live in IL west of Chicago, and initiated contact with the dealer to discuss the truck I bought before driving 175 miles to the dealer. Mike Karpenko walked me through the truck with high quality pictures, including videos he made showing me exactly what I was inquiring about. We talked a few days knowing full well that I wasn't going to put a deposit on the truck until I saw it and needed to adjust my schedule to get over there to see it in person. He offered to bring the truck to me if I was serious about it, which I thought was amazing. We compromised and we met half way, spent a couple hours with me, and we parted ways. I had one more truck I wanted to look at the same day, and he understood, didn't put any pressure on me to buy right there, and we parted ways. I called him the next day and they were able to address the two items I wanted, we arranged payment, and then they delivered the truck right to my office on Friday before Memorial Day weekend. The process was easier than I've ever had buying a car and I am completely satisfied with the transparency, communication, and quality of the vehicle I bought. I don't know how long it will be before I need another vehicle, but if I do, I'll definitely be contacting them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes