Matick Toyota
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Written by 07/21/2012
onupdated 09/07/2025
Rude service department. Bad communication and unwilling to take responsibility. Changed their story a number of times. This was a warranty issue on a inexpensive item that they broke while it was still under warranty. For this small item they have lost a customer, plus any people I would have sent their way as well as some valuable word of mouth advertising.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable