LaFontaine Ford of Lansing
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Dealership Service Review
service Rating
Oil change and air filter replaced
Written by 03/01/2017
onupdated 03/10/2017
The service rep was exceptional and when the repair tock longer than promised, she gave me food to help my body calm down.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes