LaFontaine Ford of Lansing
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Dealership Service Review
service Rating
Courier and Fleet supervisor
Written byon 03/08/2023
The service department is great. Michelle is a "rock star" She has helped every step of the way not only with this vehicle but my 60 others. Service techs do a great job it gets fixed the first time, running a fleet the down time is my nemesis so getting it fixed right the first time is a huge help. I am super pleased with the whole staff including sales. Thanks for all you do!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes