Kia of Lansing
Dealership Sales Review
I purchased a 2003 Hyundai Santa Fe used from this dealer two years ago. It had 54,000 miles on it. I asked for an extended warranty which was included in the purchase price. I found out shortly thereafter that the vehicle was still under warranty to 60,000 miles. I asked for a credit and to cancel the policy. I advised that they should have told me the vehicle was still under warranty when I purchased it. For six months I went back to the dealer every week to ask about the credit and they jacked me around again and again. I asked our worthless Attorney General for help and all they could do is tell me to sue them. The financing company said it was all the dealers fault. They finally cancelled it but they collected neary $200 in interest over that time which was never refunded. Recently, I found one of the tires had gone bad and, guess what, there was no spare tire in the vehicle. Ripped off again. This is absolutely the worst dealer around. They cheat you and take your money and run. I would never buy from this dealer again nor any Hyundai product
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes