Crippen GMC Buick

DON’T BUY FROM CRIPPEN BUICK GMC VOLVO. On AutoTrader.com I found a great looking 2006 Lexus GS430, so I went to Crippen website and choose a sales person Al Travis which was an easy deal for him because all he had to do was paperwork. I picked up my new car on 4/30/2016 and on 5/1/2016 I was getting ready to drive back home to Nashville TN and found out the car battery was completely dead. The car had the original battery (10 years old) so I had to pick up a new one for $126 including tax which was an inconvenience but I figured Crippen Auto would be a standup company and take care of that for me. Don’t get me wrong I signed for a car bought AS-IS which means no warranty no promises but after being in the car business myself for eight years and after checking Crippen website which shows they do a 172 point inspection which in dealer terms means for any part maintenance part (brakes, battery, tires, etc) that is worn over 50% they will replace before the sale of the car. So I emailed the Used Car Manager Brian Watson and explained the situation and he replied back telling me things happen but he would give me $57.80 which half of the price of the battery NOT EVEN THE TAXES. On I went to my local Firestone for a free brake inspection so I would have an idea of what month I might need to change the brake pads, well I found out I need it all four brake pads. The brake pads were so low like 5 – 10% left that they already started affecting the rotors so I also had to buy two new rotors, CRIPPEN DIDN’T INSPECT ANYTHING THEY LIE which cost me $700. I didn’t even address that problem with them because of the battery situation, I just wanted my title so I can get my new Tennessee Plates. So On 5/2/2016 I talked to the Finance Director Chad Eley because the F & I guy I dealt with was out of town, I informed Chad that my temporary tag expires on 5/15/2016 a Sunday and he said don’t worry you will have the title before then. Today is 5/12/16 a Thursday so I have one more day Friday to get my plate before my temporary tag expires, so I called Chad. Chad told me that the Secretary Of The State should have already mailed it to me (LIE) and it would be there in time (LIE), I informed him I was in the Michigan Car Biz for years and the SOS doesn’t mail titles to the customer it goes back to the dealership to handle that, he informed me if I get pulled over after the 15th just show them the paperwork and I won’t get a ticket (LIE) ( I guess Chad studies Tennessee Law and knows that police offices always listens to a stories instead of State paperwork that says EXPIRED), he called me back five minutes later to tell me that Al mailed my title yesterday I guess my car experience was still up to date and he was told by Brian Watson and the office manager that they can’t next day mail me a temp tag so I can safely drive my car until the title arrives and if I get pulled over that they would pay my ticket (LIE). DON’T BUY FROM CRIPPEN BUICK GMC VOLVO.