Randy Wise Chevrolet
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Dealership Service Review
service Rating
Customer
Written byon 12/23/2022
Brought my 2017 vehicle in for rear brakes and rotors and braking noise from rear. Picked up vehicle after work was done for $465.00 noise still present. Returned a few days later for further investigation of noise and was told that the slotted new rotors on the front was the cause of the grinding noise and was normal. After insisting on further inspection, was told that ther e was corrosion on the rotor mounting surface. I was charged an additional $135 and the grinding noise on braking is still present.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No