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Randy Wise Chevrolet


5100 Clio Rd G, Flint, MI 48504 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Customer
Written by Chevy Car on 10/30/2018

The worse customer experience I’ve ever had! I purchased a 2018 Chevrolet Cruze and within a week it was in the shop. They supposedly fixed the issues I was having on my brand new vehicle but no more then 2-3 days later it was back in the shop. No one has told me what’s actually wrong with my vehicle nor followed up with me. I then went to speak with the assistant manager Patrick and he treated me like I was the scum of the earth! Empathy isn’t something they display well for someone who’ve just spent money at their location! It’s been a week and a half and I still don’t have any information about my “brand new” car that I’m paying for! (Remind you I’m paying for a car that I can’t drive) I was told that they can offer me half of my car payment as a refund (that I haven’t received yet), my car detailed (it’s brandnew lol) and I full tank of gas (joke!) I WILL NEVER EVER PURCHASE FROM THIS DEALERSHIP AGAIN!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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