Crest Ford

We were traveling home to Alabama from Sterling Heights Michigan when my time inflation light activated. Being concerned we went to our smart phone to find a dealership / repair shop. Our phone directed us to Crest Ford. Upon arrival we were greeted by shop employee Korey O'Malley. When I described our situation to Korey, he immediately took our vehicle into the shop, and directed my wife and me to the customer lounge when they provided free coffee, and soft drinks. Within a matter of 30 minutes Korey returned to tell us that all of our tires were a little under inflated probably due to cold weather, and that they had properly gauged all 4 tires. The shop personnel also washed the exterior of our vehicle prior to returning it to us. I pulled out my billfold to pay for the service rendered only to be told by Korey that we did not owe anything. Wow, what an positive experience! This business could have easily, and rightfully charged us for shop time, and we would have gladly paid but they chose not to. When we left the business I immediately called my daughter in Sterling Heights and told her about our experience. I told her if she ever needed vehicle service, or when they got ready for a new vehicle to please consider Crest Ford. Thanks to Korey O'Malley, the shop crew, and Crest Ford for your help, care, and concern!!! Charles W. Story