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Crest Ford


26333 Van Dyke Ave, Center Line, MI 48015 (map)
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Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (3) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
1121 am
Written by szerilli on 12/01/2015

I came in for an oil change on my 2012 Focus and that was performed along with an complimentary car wash. The Service Advisor, Korey O'Malley informed me that I needed tires at that time. He offered to give me a few estimates which was very helpful. He then provided me with the estimates and informed me that there were rebates available at that time and that if I chose to purchase the tires through Ford Motor Credit that there would be an additional rebate. I decided at a later date that I wanted to purchase the tires through Ford Motor Credit and Mr. O'Malley was more than helpful with the process. At no time did I feel any pressure form him I was only encouraged with the decisions that I made. To me Mr. O'Malley resembles everything that is good in any personal customer service and I feel that he should be noticed for this.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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