Skip to main content

Serra Honda Brighton


8294 Grand River Rd, Brighton, MI 48114 (map)
Today closed
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (8) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Dependable service means happy CRV..... and seriously happy owner
Written by Ilene Moots on 06/09/2023

Expected me due to reserved appointment time. Reviewed service needed. Gave me approximate completion time. Waiting room clean, comfortable, and pleasant. Restroom clean. Work completed ahead of time. Service rep, Gary, was courteous, knowledgeable, pleasant and helpful. Terry kind and helpful at check out. All of this was in keeping with our many years of satisfied dealing with this Honda location. Only near future driving, following this service visit, can tell me if work was completed properly, as is true with every service visit. We can only trust that the mechanics and technicians are competent and skillful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.