Page Honda of Bloomfield
Dealership Sales Review
This dealership is now Page Honda of Bloomfield. I had email correspondence with them regarding internet pricing on a new 2014 Odyssey EX-L, but there was a price discrepancy. To clear up this issue I left 1 email and two voice messages that were not answered. When I visited the showroom two days later the salesman asked many unnecessary probing questions, when all my wife and I wanted was what was their internet pricing for an Odyssey EX-L. I advised him that we were ready to buy as long as the price was competitively fair. He promised to be back in 10-15 minutes with a fair offer considering the inconvenience and misinformation that had already occurred. Nearly 40 minutes later I walked up to them to say my wife and I were going to go for lunch and will be back shortly when they claimed computer problems and a VIN# issue has been the delay and they would have a price in 2 minutes. A few minutes later they provided a price (about 5 thousand more) for a vehicle we did not want. Classic Bait and Switch tactic! When I questioned and accused them of the practice it was apologies left and right, and a manager then stepped in to say it was his mistake. I don't understand how an internet request for a price can be generated in seconds, yet it took this dealership it took nearly 1 hour. Then the classic bait and switch tactic giving us numbers on a vehicle with significantly more options, and a higher price. We left for our 1 hr drive back home very frustrated! I have bought many cars in my lifetime and this brought back some bad memories of the days of old.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable