Alpena Buick GMC
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Dealership Service Review
service Rating
Bill Bowmer
Written byon 03/27/2025
I would highly recommend purchasing a vehicle from Alpena GMC / BUICK dealer. I leased then purchased and added a extended warranty thru them. They have provided excellent service from oil changes, tire rotations, repairs under warranty, manufacture recalls, and required maintenance. During my recent visit for a oil change an tire rotation I asked them to check my tires and give me a quote on new ones. They provided the quote for new tires but said there is plenty of thread life still on my tires so they wouldn't recommend replacing them, they will monitor and advice. I appreciate the honesty and great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes