Woburn Toyota

I spoke with Christine Brown in the BDC at Woburn Toyota a few days ago inquiring about a 2011 Hyundai Santa Fe. I live in Boston, MA so I wanted to ensure that the car was there before I made the trip to Woburn Toyota. She assured me over and over that it would be all ready for me to look at. I might add that she came across as extremely rude, and I felt like she wanted nothing to do with me. Well, two days later I made the trip to Woburn to look at the car. Traveling is not the easiest for me, but I was excited to look at the car and most likely purchase it. When I got to the dealership the nicest salesman searched and searched and searched for the car. He was so determined to find the car, but he couldn't. It was not on the lot and it was not at a sister dealership nearby. He was so kind and hardworking that I felt bad getting so upset, he clearly was not the one responsible for ensuring cars are there for appointments. I was furious. Christine had reassured me that the 2011 Hyundai Santa Fe would be there, but she clearly lied to me. Woburn Toyota had 2 days to figure out if the car wasn't there, but Christine was obviously too lazy to check if they had the car, or even follow up! A co-worker of mine had a similar experience and when I mentioned Christine's name she said that the girl had done it to her as well! Woburn Toyota - why have such an incompetent person represent your dealership? I will not be returning and will ensure that other customers are aware of my awful experience with Christine. Not to mention her rudeness! What I had hoped would be an exciting day purchasing a new car, ended up being nothing but an aggravating hassle. I will not be back - Christine Brown lost you a guaranteed sale Woburn Toyota.