Colonial South Chrysler Jeep Dodge

My Family owns 4 Liberty’s, 2 Wranglers, 2 Ram 1500s and Cherokee between the seven of us. I was looking to buy a 2013 leftover Ram 1500 model and through research on the internet Colonial South had the most left. Went there on March 7th and picked out a truck, put down a deposit, and signed a purchase agreement. Once that was done I went straight to my credit union and was approved for my loan. Once home I emailed the finance person and told them I would be in on Thursday March 13th with the remainder of the money. I went in that Thursday and paid for the truck and was told it still had to be registered and the truck would be driven down to me the next day. On Friday they never showed up so I had to call them and they told me it would be one more day due to short staffing. Saturday came and went with no call from the dealer and they are not open on Sunday. Now it’s Monday March 17th, I am working 7pm to 7am night shifts and proceed to call as soon as I wake up. I was told my truck was still not registered and I would have to wait one more day. At that point I was getting very upset so I talked to the sales manager for reassurance that I was actually going to get my truck the next day; he told me that I absolutely would. Tuesday came and went and I did not receive a call and more importantly my truck. On Wednesday I called and was told I needed to come back in to sign a paper for my trade in. This was six days after I had already paid for the truck, was reassured by numerous people that I would have my truck day after day, and they just told me I needed to come sign something else. I went in on Thursday March 20th and signed the paper and was told I would get my truck that day by two different people. I told them I absolutely needed it to bring my tools down Cape Cod for a construction job on Friday. Again I never received my truck or even a phone call. I had to borrow someone else truck and incontinence them just so I could go to work. Finally the truck was dropped off on Friday March 21st. I was paying on my loan and insurance for 8 days without having the vehicle I purchased in hand; I had to borrow someone else’s vehicle just to get to work ; I was treated with complete disrespect from Colonial South and was not even asked what could be done to make up for my lost time and money. I have never had worse service in my life! My family will never buy from a Colonial dealership again and friends will be told of what I had to deal with so they do not have to go through the same course of events.