Skip to main content

Herb Chambers Porsche


253 N Main St, Natick, MA 01760 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (4) No (0)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
First-Class Team/Excellent Sales Experience!
Written by CCaffarella on 10/08/2017

We just received our 5th Porsche, a 2018 Macan S in jet black metallic with black, garnet red, carbon fiber and brushed aluminum interior, from Herb Chambers Porsche of Boston. We prefer to custom order our Porsche's, although the in-stock selection is quite extensive and perusing the cars and SUVs is a great way to learn about the brand. Order time ranges from 2-1/2 to 6-months depending on particular vehicle demand. The order process is simple and quite fun, just build your vehicle on the porsche.com website, save the build, visit Rick Scourtas, Sales Manager at Herb Chambers Porsche of Boston, and put down a small deposit. Rick reassigned one of their allocations to us and altered the scheduled options to match our selections. He kept us aware of the progress, including the paint date, build date, transport ship, port arrival, and dealer delivery. There are various Porsche forums the provide details on how to track the ship as it makes its journey across the pond. More about Rick Scourtas: pretty much a legend in the Porsche business; 37 years with Porsche, previously General Manager of Herb Chambers Porsche of Boston, and a Brand Ambassador. To say he knows Porsche would be a silly understatement; being with the brand so long he has direct contacts and can get up-to-date info, quite important when you're excited about your new arrival. Upon delivery, Rick arranged for our inspection sticker, care and preparation of the vehicle, and walked us through everything, even though this is our second Macan. Just spending time talking with Rick makes for an enjoyable experience. We also met Fahad Arshad, General Manager, who is pleasant and eager to offer any assistance needed. We were very impressed with the other staff as well, from warm greetings, to holding doors open, and offering our family beverages and snacks, the whole experience was first-class. We HIGHLY RECOMMEND Herb Chambers Porsche of Boston, Rick Scourtas, and Fahad Arshad! Also, Christopher Brustus, thanks for handling our paperwork, Joe Rondinelli, who arranged our loaner Macan and heads up the service department, and Davit Petrosyan, who has scheduled our routine maintenance needs over the years. Great team!! Charles & Beverly Caffarella Sudbury, MA

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
herbchambers on 10/11/2017
Dealer Response
Thank you for taking the time to share your experience! I’m so glad to hear you had such an enjoyable visit and that you found our team to be so helpful. Thank you again for your business and for choosing Herb Chambers Porsche of Boston for your automotive needs! Best, Fahad Arshad, General Manager
Report