Commonwealth Honda

My wife and I had decided on purchasing a Honda Civic. We visited a few Honda dealers in the area where we received bottom line quotes from numerous sales representatives. Not happy with what we were hearing, I recalled driving past Commonwealth Honda on my way to and from work and decided that we should give it a try. I completed an online inquiry on the Commonwealth Honda web page and received a call from Craig Clarke within a few hours. He quoted me a price that was significantly better than the other dealers. Upon our arrival at the dealership, we were greeted by Kimberly Daher who introduced us to sales rep Jeff Donahue. Jeff took us out for a test drive and proved to be extremely knowledgeable when it came to the Honda product. We then sat down with Jeff and hammered out a great deal which included receiving top dollar for my 1998 Honda trade-in. My wife rang the bell and we were on our way! Next we met with Robert Florent and Sean Brown who explained our security system, extended warranty, and financial options. This part was always a high-pressure experience with other dealers but I found both gentlemen to be friendly and honest. We were very impressed with the entire process and felt that we made the right choice. When I returned to pick up my new car, Jeff was closing another deal so Robert took time to educate me on my security system. Jeff then took me through a complete review of the interior workings of the vehicle and I drove off knowing, in no uncertain terms, that we had made the right choice. From start to finish, the entire staff made us feel like they cared about us and our new purchase. It was easily the best car buying experience that we ever had. In the days to come, we received numerous e-mails from Commonwealth Honda employees congratulating us on our new vehicle and offering their future services. A Thank You letter arrived from President Charlie Daher and Jeff personally called to follow up on our purchase. Finally, a box of gourmet chocolate chip cookies was delivered to our home in appreciation of our business! While we usually dread the process of buying a new car, Commonwealth Honda and their A+ service made the experience downright enjoyable! We're looking forward to bringing our car in for regular maintenance as I've already spoken to other customers who have nothing but great things to say about the service department. And we will be returning when it's time for another new car. Thank you Commonwealth Honda!