Herb Chambers Lexus of Hingham
Dealership Sales Review
I have never written a review before but I wanted to do so in order to give credit to Herb Chambers Lexus of Norwell and my wonderful sales person, Sam P. I am also writing this to help other car buyers. I have had some pretty negative sales experiences at dealerships in the past mostly in the form of aggressive, pushy, argumentative sales reps/mgrs. Once I could not get my car key back after they checked it for trade-in and had to sit through their sales pitch and a lengthy wait before they could "find it" where it was sitting behind their counter None of that happened here. From the moment I arrived in their beautiful showroom, everyone was friendly, warm, welcoming and helpful. I extensively research before I settle on a make/model. Sam P wanted to know what I wanted. He did not try to argue me into what he wanted to sell or question my criteria for choosing a particular car. It was a refreshing change from prior experiences! I am surprised to say that I truly enjoyed my shopping experience. Though I did not find what I was looking for that day, I am now diligently checking their inventory regularly. A very nice woman called after my visit and asked permission to keep an eye out for the car I wanted. What a pleasure to be treated with warmth and respect. I would recommend that dealership and Sam P and will definitely return!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No