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Herb Chambers Lexus of Hingham


141 Derby St, Hingham, MA 02043 (map)
Today 11:00 AM - 5:00 PM
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Yes (3) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Great experience
Written by sherryk1 on 04/21/2014
updated 07/27/2025

I drove to the dealership on a whim as I was at Home Depot picking up more paint. I walked in wearing paint stained clothes and not looking much like a serious buyer. Marcenel L. was the salesperson who helped me. He treated me as if I were dressed in designer clothes and diamonds. He helped guide me in the right direction as to the options I required. They didn't have the car I was looking for, but just a few days later, Marcenel called me to tell me of a car he located. I thought the color combination sounded strange, but he said he would pick up the car for me to look at. As soon as I saw and drove the car, I knew it was exactly what I was looking for. Marcenel really was a sales guide, not a salesman. Very happy with my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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herbchambers on 04/22/2014
Dealer Response
Thank you, Sherry, for taking the time to share such wonderful feedback. We’re fortunate to have Marcenel on our team as he truly understands the importance of great customer service. I’ll be certain to share your great recommendation with him. We appreciate your great review and look forward to serving your automotive needs for many more years to come! Thank you, Michael Shafman General Manager Herb Chambers Lexus
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