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Planet Subaru


596 Washington St, Hanover, MA 02339 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Brought 2010 Forrester for service, ended up getting a 2021 Forrester too!
Written by Natalie S on 02/10/2021

My husband and I brought in 2010 Forrester for maintenance service & inspection sticker. While waiting for service decided to looked at a new 2021 Forrester. We were fortunately introduced Nick Hoffman to assist us. Nick is friendly , laid back and knowledgeable about cars of all types. We felt no pressure from Nick to buy, and he was very helpful answering all questions comparing Forrester to Outback. We took test drive, really liked the updated features. Since Forrester is having great financing deal we decided it would be good time to buy a new one for me and pass my 2010 to my daughter. We then found out our 2010 needed more work done then we expected new exhaust being the most costly parts as the car couldn't pass inspection. Nicky Moberg in the service department is always great to work with and suggested that we could save money with after market parts which did save us considerable amount of money! Repairs came in lower than estimate which was a pleasant surprise. Joe Harris and Eric Urbanowicz worked with us on the financing and warranty and made the transaction easy both of them nice guys. Spent A LOT of money between repairs and new car, very happy with both decisions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Dale Lathrop on 02/18/2021
Dealer Response
Hi Natalie, thank you for the great review and for recognizing Nick, Nicky, and our finance team! Nick is a great example of the knowledgeable and friendly salespeople you'll find at Planet, and Nicky definitely knows how to help you navigate the decision about how to best get your car fixed. I'm glad we were able to help you figure out two things at once and allow you to keep your daughter in your older Forester with some savings. We're glad you're part of the Planet Family! Dale Lathrop, General Manager (781) 826-4444x137 or dale@planetsubaru.com
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