Planet Subaru

This was our second time purchasing a car at Planet Subaru, and it was just as great an experience the second time as our first back in 2000. Kony, our salesperson, was outstanding in her knowledge and patience with us as we worked through our needs and wants. She was clear on each and every step of the process and there were no surprises. This was not a high pressure sales situation, which is greatly appreciated when making such a major investment. Eric, who managed the finance end of our purchase, was equally organized and clear with the process, and there were no surprises there either. This was the easiest car purchase we have ever made, and it’s likely that we’ll be back in the future. Planet Subaru figured out long ago that high pressure sales at other dealerships may sell cars, but that working in tandem with the customer to figure out where their wants and needs intersect makes for better customer experience, which encourages repeat customers. Great job!