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AutoMax PreOwned Framingham


1199 Worcester Rd, Framingham, MA 01701 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Couldn't Care Less About Customers
Written by izzy02127 on 07/28/2014

Shady business going on here. I'm not sure if it was the 'ol bait and switch or just plain laziness, but something just isn't right with how these guys do business. I drove out there from Boston to look at an amazing deal I saw on their website on a Honda CR-V. I was told they couldn't find the car. (How does one misplace an SUV?!?). I was then asked if I was prepared to buy today "if" they could find the car. I told him probably not, as there is one more model I want to test drive before I make my final decision. After that, his entire demeanor changed. He told me "we" were wasting "our" time, and that I should come back when I figure out what I want. So basically, he decided I was wasting his time because I didn't have my wallet open that very day. At that point I was weary of doing business with them anyways. I'm not going to mention his name, as I realize everyone has bad days and perhaps this was just one of his, but this sales guy was totally unprofessional, checking his phone and texting as we were having a conversation at his desk. Not to mention, this place actually has signs on the showroom cars saying "Please do not touch or sit in the cars". I thought it was a joke at first, honestly. I mean, isn't that the point of coming to a showroom? I've been to many dealerships in the past month, and have never seen one that cared less about their customers.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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