AutoMax PreOwned Framingham
Dealership Sales Review
This was the worst experience ever. Extremly unprofessional, rude, and complete disregard for customers. I bought a 2011 Jeep Grand Cherokee from this dealership on May 5th and since then the car has been in the shop three times. The first problem was after I picked up the car and the perfume wore off the inside of the car smalled like cigar. i sent it back to them to clean it which they did a very poor job. i had to empty two bottles of fabreeze into the damn thing. Second time there was a serious engine problem which luckily for me was covered under the powertrain since this car had only 35000 miles. Thirdly the catalytic convertor failed and again this was covered under warranty. This dealership does not maintain the cars they sell and simply dont care. I even had the General Sales Manager (MR) send me a text calling me "Penny Foolish" and to stick to what i know when i asked him to cancel the extended vehicle warranty I purchased. I just did not want to buy warranty through this shady company. Just a word of advice if you buy a car from these people you might wana look into an extended warranty from someone beacuse they do not maintain their cars and certainly dont buy one through them!!! EVER!!!!! WORST EXPERIENCE EVER!!!!!!! just wish I could give them a MINUS 10 STARS!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No