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AutoMax PreOwned Framingham

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AutoMax PreOwned Framingham
1199 Worcester Rd, Framingham, MA 01701 (map)
Today 9:00 AM - 8:00 PM
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Resolved
Written by jeffChrysler on 03/24/2017

I purchased a car there a few weeks ago that was advertised as having Bluetooth. When I realized that it wasn't working (the first day that I had the car) my salesman (Luiz) set up a service appt. The service team told me that the car's not equipped with Bluetooth. I have spoken with several salespeople/managers in order to get this resolved and everyone was extremely professional and courteous. Jess (in Marlborough) and JD (in Framingham) were awesome and they made sure that I was treated fairly.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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dealerreply on 03/27/2017
Dealer Response
Jeff, we are sorry to hear about your unpleasant experience. We assure you we are committed to promptly resolving this issue. Please don't hesitate to contact us with any questions you may have. Sincerely, The Automax Preowned Team - (508) 370-9600
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