Ira Toyota of Danvers

We purchased a new Rav4 Hybrid with a very complex stereo/head unit. Once the day long task of paperwork and insurance hoops were jumped through it was finally time for delivery. Disappointed to say the actual delivery was practically blown off. Sebastian Pereyra (my Salesman) pulled the car up to the door and that was it. No explanation of the controls, no explanation of the complicated stereo. He only offered “call me if you need help setting up the radio”. When I finally did text him he wasn’t working and wanted me to stop back the next day. Otherwise have someone in Service help me. (Service is another disappointing story). The most I’ve ever spent on a vehicle and the most unsatisfactory delivery I’ve ever had. Unsure if I actually would recommend this Dealership.