Herb Chambers BMW of Boston
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Dealership Service Review
service Rating
Best Service Advisor
Written byon 10/10/2023
I own a BMW x3 and I have been going to this dealership for many years due to the outstanding customer service provided by service advisor Samik. He is very professional, keeps me informed as to what repairs are necessary, the time frame needed to make the repairs and he is always available if I have any questions. I worked with other advisors when I first purchased my BMW and was not impressed. Samik actually cares and he is the reason I bring my car to this dealership for service. I will only deal with him and he provides excellent service consistently.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herb Chambers BMW of Boston on 10/11/2023
Dealer Response
Anne, we're delighted to know that Samik's professionalism and dedication have made your experiences at Herb Chambers BMW of Boston so positive. We appreciate you choosing us for your service needs!
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