Herb Chambers Hyundai of Auburn

I purchased 2 cars from this dealership the last one a 2013 Santa Fe they sold me 2 extended service plan one for wheel protection and the other for key fob replacement . I owed this vehicle for one year and sold it in March of 2014 went to the dealership for a prorated refund on these 2 plans. first of all they told me my sales person was in prison and longer worked for them then i waited 90 min to see someone in finance was told after i filled out and signed the paper work i would receive a check in about 4 weeks... this check never came, when i went back another turn over of people and was told i had to start all over again it must have gotten lost... another 6 weeks and it never came again. after 4 visits countless phone calls that the never return I started filling complaints to the BBB and the ATTORNEY GENERALS OFFICE. they like to threaten you when you say anything negative BEWARE OF THIS DEALERSHIP they are nowhere close to being professional even after i gave them my buisness twice .