Herb Chambers Genesis
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Dealership Service Review
service Rating
Went the Extra Mile
Written byon 09/07/2024
I dealt mostly with Jeff Oldham. He originally estimated the job to take a couple of hours, but soon after dropping the car off, he came to see me and said it would probably take longer. Since I lived 40 minutes away, I have been planning to wait. Jeff said I would be happy to arrange a ride to your home if you can get back to us afternoon, which I did. Everything went great and I will definitely be back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Genesis of Auburn on 09/09/2024
Dealer Response
Hi Joe - We're glad to hear Jeff and the team at Genesis of Auburn provided such accommodating service. Thanks for sharing your experience, and we look forward to seeing you again!
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