Herb Chambers Genesis

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Herb Chambers Genesis
735 Southbridge St, Auburn, MA 01501 (map)
Today 8:30 AM - 8:00 PM
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Yes (3) No (0)
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Dealership Service Review

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Service Review
Written by Arpit Gupta on 08/20/2024
updated 08/26/2024

They said to do tyre rotation but did not do it. I noticed it when I was back home and saw the service document

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Genesis of Auburn on 08/29/2024
Dealer Response
Arpit, I apologize for the oversight with your tire rotation. We would like to review what was missed and discuss how we can make this right for you. Please reach out at your convenience so we can address this issue. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com
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