Heritage Hyundai Towson
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Dealership Service Review
service Rating
Not as professional as I expected
Written byon 12/20/2011
updated 06/05/2025
when walking in the service area, no one greeted me. Everybody looked very busy. Tried to ask a service person, but he didn't even respond. I was standing there for about 5 min before someone asked me why I was there..... I wasn't so happy with my very first visit of this service department.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No