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Nationwide INFINITI of Timonium


22 W Timonium Rd, Timonium, MD 21093 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
I would not recommend anyone to this location for buying an Infiniti.
Written by Michael on 08/29/2017

This dealership handles business with their customers very unprofessionally. I had the absolute worse customer service with management when it came to selling me an Infiniti. I was lied to originally when told they could put me in a vehicle. The only reason why I was sold a vehicle is because someone traded in their car. That trade in car was offered to me. I wasn't quoted the right price of the car. I was told the car was inspected and detailed and was asked to come in to pick it up and it was not ready. I was told a different price of the car than originally offered when I arrived to pick it up. I missed a total of 4 hours of work and was only supposed to be in the dealership for 30 minutes. To make matters worse, I was told to come back another day to have the car detailed after waiting for 4 hours. Infiniti makes great cars. I wish the cars matched the customer service I should have experienced. If my vehicle I traded into Infiniti was functioning, I would have went to another dealership to buy a car. I will never go back to this location.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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