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Passport Mazda


5050 Auth Way, Suitland, MD 20746 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
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Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Deceptive Practices
Written by ronbialek on 12/30/2014
My advice is to stay far away from this dealership. I was provided a quote for a Mazda 3 s Touring. When I believed the quote was far lower than seemed realistic, I called the salesperson. He acknowledged he sent a quote for an i touring. He apologized and agreed to send a quote for the Mazda s Touring. The price again was very good, so I called to verify what was included, any strings on rebates, etc. The salesperson stated that the quoted price was the actual price and even provided an "out the door" price. I then traveled 30 miles to complete the transaction. Upon arriving at the dealership, one salesperson tried to steer us towards the i Touring model, and even drove one up to the door for us to see. When I said we were not interested and simply wanted to sign papers and move on, I was told that the $750 rebate we were promised was only if we took out a higher interest Mazda loan. The salesperson said we shouldn't worry about the higher rate because we could simply pay off the loan in a week and take out another loan from our credit union. The salesperson also said that he quoted us the price for an i Touring, not an s Touring car. When it was clear that this dealership was trying to scam us into buying something we didn't want, and it was clear that we were lied to about the s Touring quote, we left and said we'd be sure to file complaints. We ended up purchasing our car from Ourisman Honda in Rockville, MD. This was an honest dealership with an honest salesperson. Stay away from Passport Mazda.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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