Passport BMW
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Dealership Service Review
service Rating
OUTstanding Customer Service
Written byon 08/24/2015
Whenever I'm having car trouble, the first person I call is always Pantelis at BMW Passport. I know when he's handling my case things will be taking car of smoothly and expeditiously. On the particular occasion in at my most recent experience at BMW Passport, I was feeling a my car (328i xdrive) jitter every time I accelerated forcefully. I called Pantelis and he told me to bring it in. Within a hour, the problem was fixed, my car was washed, and I was walking out the door! Perfect customer service! For as long as I own a BMW I will never go anywhere else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes