Passport BMW

The purpose of my review is not to do any dealership bashing or things of that nature, but I'll present the facts, and as a consumer, you can decide if "this can happen to you." I made my first purchase in Feb 2022 on X3 M40 because this dealer had build slots. I'm a repeat customer buying a second M440i x-drive BMW a year later, and neither the Salesman nor the Sales Manager did not offer to provide any DEALERSHIP incentives for being a repeat customer. I had to use my financing to maximize rebate opportunities outside the Dealership. For the record, my credit was in the exceptional range. The Salesman offered up MANUFACTURER rebates, and they passed them off as their own, and in the same conversation, I was told that the Dealership would take care of me. Then I got told again that I had made out on the deal. I understand and know dealership financing and that THEY always make out on the sale! It's hilarious how this Dealership assumed that I didn't see the difference between manufacturer vs. dealer rebate (lack thereof). I would have backed out of the deal; however, it stated on the purchase order that I signed that my $1k deposit was non-refundable. Do you think the Dealership could have done better? In summation, my second $68k purchase in a 14mo period from this Dealership, and all that I received were manufacturer and military rebates and zero consideration from the Dealership. I was their second easy sale and most definitely will be the last. They didn't even offer to tint windows, all-weather floor mats, or anything of the sort. I received Zero perks from this Dealership. Loyalty to a customer can go a long way, especially with the capabilities of AI and social media.