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Passport BMW


4730 Auth Pl, Suitland, MD 20746 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (1) No (2)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
Poor post sales support
Written by I hatePassport on 02/28/2020

Bought used 2016 bmw. Finance manager lied about the extended warranty, said it was From BMW but it wasn’t. then delayed my plates when I requested refund. Then didn’t process the paperwork to get it cancelled so 8 weeks later I called corporate and the extended warranty company and got it done myself. He also kept trying to increase the interest rate during the finance paperwork. Typical low rent tactics. Sales guy named Hung was good during sale but did not help at all with the finance manager problems.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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