Mercedes-Benz of Silver Spring
Dealership Sales Review
I've been eyeing the Mercedes Benz C-Class for years now. The other day I decided it was time to make it happen. I had three appointments around the National Capital Region looking for a certified-pre-owned C300 4matic with low miles and plenty of features. Arriving at the Silver Spring location, Julian quickly greeted me and rather than shouting sales and aggressively pushing me toward any particular models, he sat me down at his desk to chat. We talked for a bit, he got a feel for what I wanted and reaffirmed my decision to buy Mercedes. We agreed that we didn't want to beat around the bush--if I was going to buy, it was going to be quick and streamlined. Julian is the man for this. He took my requests down on paper and made them happen in no time. With a phone call, I had the keys to my C300 in my hand and was signing paperwork. A process that could have easily been dragged on for hours took me maybe an hour from test-drive to driving home. I highly recommend Mercedes-Benz of Silver Spring for anyone considering joining the Mercedes-Benz family. It was a welcoming, informational, and professional buying experience. It also helped how military-friendly their staff was. Thanks again, Julian!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes