Mercedes-Benz of Silver Spring

A sincere thank you to General Manager Jim Elefantis and his excellent team at Mercedes-Benz of Silver Spring. I recently purchased a pre-owned 2011 Mazda 3 from MBSS and the incredible teamwork from all facets of the dealership was displayed. I got to meet exceptional individuals in Sales,Management,Finance and Service and they all "knocked the ball out of the park". My initial point of contact at MBSS was sales representative Tony Zelaya. From the opening handshake to the last handshake, Tony Zelaya provided "Outstanding Customer Service". For two weeks Tony demonstrated courtesy,knowledge,unparalleled professionalism and his valuable time. This Mazda 3 was the vehicle I had been searching for and the deal would not have been done without Tony Zelaya. Tony received strong management support from Pre-owned sales manager Ray Goodarzi. Ray's expertise,knowledge,valuable time and sign-off approval on a few key issues was greatly appreciated. This purchase would not have been possible without Ray. Thank you also to Inventory Manager Asher Chaudry,Finance Director Pedro Delagado and Brian Kim in Finance. To the Service department,Paint team,Auto Prep and Detailing...four words..."Perfect,Outstanding,Thank You". If you are in the market for a new car or previously owned vehicle, I highly recommend Mercedes-Benz of Silver Spring.