Mercedes-Benz of Silver Spring
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Supurb Buying Experience with James McDonald
Written by 02/21/2018
onThis is my 2nd time buying from James McDonald, but my 3rd Mercedes Benz purchase. My first one was with a different dealership and I never went back. My last two purchases have been with James. I highly recommend him. He provided excellent customer service and he cares about more than just making the deal. After my first purchase from him, whenever I had a question or concern, I would call him and he never made me feel like I should not call him. Unfortunately, I had a minor accident with the vehicle and when I called him, he was very helpful and showed concern. He is experienced, friendly, and I can honestly say that he goes above and beyond for his clients.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes