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355 Toyota


15625 Frederick Rd, Rockville, MD 20855 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

2.2 out of 5 starssales Rating
Poor Sales Experience
Written by luv_intel on 10/21/2007

I bought a 2007 Toyota RAV4 from here and the sales portion of it took almost 6 hours. The finance rep kept messing up the paperwork. At times I could not understand what the finance rep was saying. Half way through signing paperwork, the "DARCARS Protection Package" that I wanted was NOW not part of the deal. I was told it was taken off so that they could meet my price. Well, I was NOT told they took off the "DARCARS Protection Package." The finance rep. then had to redo up some of the paperwork to fix the error. Also, I bought the vehicle on Oct. 3, and as of Oct. 20 my trade-in has not been paid off by the dealership, and I had a payment due on that loan on Oct. 19. I will definately go elsewhere when I shop for another car.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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