Porsche Owings Mills
Back to Service Reviews
Dealership Service Review
service Rating
Class Act
Written by 11/16/2019
onAlthough I don’t look forward to unexpected service appointments, I very much enjoy working with Len Stoler Service Advisor and Porsche Brand Ambassador Melodie DeShong. Less than two weeks after my clutch was replaced on my Boxster the gear shift linkage cable failed in rush hour traffic. LS transported the vehicle back to their service center and replaced the cable, only charging for the part. I think it was a very fair outcome to what began as a fairly frustrating experience. Melodie handled everything very professionally and warmly, with a great deal of understanding and class. She is an excellent representative for LS and ambassador for the Porsche brand.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Len Stoler Porsche on 12/17/2019
Dealer Response
Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us!
We look forward to seeing you again when your car is ready for its next service.
Report