Heritage Subaru

Melissa L. was professional, more than pleasant, and straight with me from beginning to end. She went the extra mile to find me exactly the car I wanted. Whereas other dealers said the color/options I wanted in my car were just not available anywhere in the area, Melissa had someone drive the car I wanted in from Virginia! I had very competitive pricing from other dealers. I started with a low price from USAA/American Express/Zag and ended up well below that price! Melissa met and significantly exceeded the discount from other quotes I had received. I was well under the Edmunds truevalue. After one visit to the dealer, we did everything by email. No running back and forth to the manager etc. No games. She gave me my trade in value BEFORE we negotiated on the car and the value was above the predicted value by edmunds. Then we did our negotiation.. They definitely didn't do the game of giving with one hand and taking away with the other. Melissa was a class act. We are extremely happy with this purchase!