AutoNation Buick GMC Laurel
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Dealership Service Review
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Mrs. M
Written byon 11/14/2023
I am very pleased with the my recent service experience at AutoNation. My service advisor, Moises was extremely thorough, knowledgeable and pleasant throughout the process from check in to check out. The inspection revealed that we needed additional work done and that it would take a few more hours to complete. Moises thoroughly explained what needed to be done and the cost for the repairs in a way that I understood and felt assured that the work would be done correctly and timely. He is the best advisor at AutoNation! This my second time being assigned to him we will only take our vehicle to AutoNation for future repairs and services thanks to Moises and their other competent staff! Thanks to all.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Chole Yates on 11/16/2023
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
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