AutoNation Buick GMC Laurel

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AutoNation Buick GMC Laurel
401 Washington Blvd, Laurel, MD 20707 (map)
Today 9:00 AM - 7:00 PM
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(18)
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Yes (7) No (0)
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Dealership Service Review

service Rating
Repairs
Written by Alan Caston on 01/04/2023

Good customer service when you can reach someone. It was very difficult to get ahold of Demitri no matter if it was by phone or email. Great customer service hinges on communication. Also when you give a customer their vehicle back cleaning it off is a good idea. I got mine back with dirty, mud and smeared hand prints all over the hood.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gary Moore on 01/06/2023
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Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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