Rosenthal Acura
Back to Service Reviews
Dealership Service Review
service Rating
Service Contract scam
Written byon 05/15/2023
I scheduled a final service appointment before my lease ends on my Acura TLX. My lease is ending and I am purchasing the car when it ends. Rosenthal tells me my service contract is no longer valid as it expired 3 months prior to my lease ending and the funds I had in the account are not available to me. No one can say where the remining funds go.....I suggest you consider another dealership for your car and service. Can't trust them.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No